✧˖° PRIVACY POLICY °˖✧
Last updated: 13.10.2025
Hi there! I’m Hayley, the maker behind CLAYLEY.
This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website or make a purchase.
I take your privacy seriously and promise to only use your information to provide a lovely, smooth shopping experience. 💖
💌 Information I Collect
When you browse or shop on my website, I may collect:
Your name, address, and email (for processing and shipping your orders)
Payment details (securely processed by third-party providers like Wix Payments, PayPal, or Stripe – I never see or store your card details)
Order history and preferences (to improve my products and customer experience)
Website usage data (via cookies and analytics tools to help me understand what’s working well)
🧁 How I Use Your Information
Your information is used to:
Process and deliver your orders
Contact you about your order or respond to queries
Send updates or offers (only if you’ve opted in to my newsletter)
Improve my website and product experience
I do not sell or share your personal data with anyone else for marketing purposes.
🔒 How Your Information is Stored
Your data is stored securely through Wix.com, my website platform. Wix provides strong data protection and complies with UK GDPR standards.
I only keep your information as long as necessary to fulfil your order or meet legal obligations (like tax records).
✉️ Your Rights
Under UK GDPR, you have the right to:
Access the personal data I hold about you
Request corrections or deletions
Withdraw consent for marketing emails at any time
If you’d like to make a request, just email me at hayley@clayley.co — I’m happy to help!
🌍 Third Parties
I use a few trusted services to help run my small business:
Wix.com – website host and online store platform
Stripe / PayPal / Wix Payments – secure payment processing
Royal Mail / Couriers – for shipping orders
Google Analytics / Wix Analytics – to understand website traffic (non-personal data only)
Each provider has its own privacy policy that meets GDPR standards.
💕 Contact Me
If you have any questions about your privacy or this policy, please get in touch:
📍 Available upon request
🍪 Cookie Notice
This website uses cookies (small files stored on your device) to help things run smoothly and improve your experience.
Types of Cookies I Use:
Essential cookies – keep the site running (like your cart and login)
Analytics cookies – help me see which pages people love most
Marketing cookies – only used if you’ve agreed, to show relevant offers
You can control or delete cookies anytime through your browser settings.
When you visit my site for the first time, you’ll see a cookie banner where you can choose your preferences.
Thank you for supporting my small business! 💫
I’m always here to make sure your shopping experience is safe, happy, and accessible.